Customer Facing Sites Loading Issue

Incident Report for DigiTickets

Resolved

This incident has been resolved.

Posted Nov 27, 2022 - 12:56 UTC

Monitoring

Our developers have completed their investigation and have been able to identify and implement a fix for the issue. We will continue monitoring this issue today.

Posted Nov 27, 2022 - 09:36 UTC

Investigating

We have identified an issue that is currently affecting the DigiTickets platform and are aware that this may be affecting some users and customers. During this time, the functionality of the platform may be impacted and you may experience slow responses, error messages, and more.

We are working with our engineering teams to understand the root cause of the issue and how we can resolve this issue as quickly as possible.

Posted Nov 27, 2022 - 09:12 UTC

This incident affected: Back Office, Online Ticketing, and ProPoint.