ProPoint Kitchen Screens - Displaying as Not Connected

Incident Report for DigiTickets

Resolved

This issue has now been resolved.
Posted Jul 13, 2025 - 09:22 UTC

Investigating

Our Engineers are aware of an issue currently affecting the ProPoint kitchen screens, where some devices are displaying as not connected to Wifi/Broadband.

We are currently investigating this issue. Please note that the screen can still be manually refreshed to display new orders.
Posted Jul 13, 2025 - 08:25 UTC
This incident affected: ProPoint.