Issues With Directing To Checkout On Customer Facing Websites
Incident Report for DigiTickets
Resolved
This incident has been resolved.
Posted Dec 14, 2022 - 11:28 UTC
Monitoring
Our developers have completed their investigation and have been able to identify and implement a fix for the issue. We will be monitoring this to ensure that this issue is fully resolved.
Posted Dec 14, 2022 - 11:08 UTC
Investigating
We have identified an issue that is currently affecting the DigiTickets platform and are aware that this may be affecting some customers. This issue appears to not direct customers to the basket after selecting their tickets and instead takes them back to the homepage.

We are working with our engineering teams to understand the root cause of the issue and a fix will be released as soon as possible.

We apologise for any inconvenience caused and we are working extremely hard to get this resolved.
Posted Dec 14, 2022 - 10:52 UTC
This incident affected: Back Office, Online Ticketing, and ProPoint.
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