This incident has now been resolved. Thank you for your understanding.
Posted Jul 18, 2022 - 09:29 UTC
Monitoring
We have implemented a fix and our Development Team is monitoring closely. The platform is now operational on all channels. We apologise for any inconvenience caused. If you have any further questions, please feel free to reach out to our Team.
Posted Jul 18, 2022 - 09:00 UTC
Update
We are continuing to investigate this issue.
Posted Jul 18, 2022 - 08:45 UTC
Investigating
We have identified an issue that is currently affecting the DigiTickets platform and are aware that this may be affecting some users. During this time, the functionality of the platform may be impacted. We are working with our development teams to understand the root cause of the issue and how we can resolve this issue as quickly as possible.
We will provide further updates on this issue as soon as possible. We would like to apologise for any inconvenience caused.
Posted Jul 18, 2022 - 08:24 UTC
This incident affected: Back Office, Online Ticketing, and ProPoint.